Retain Quality Employees: See What This Contractor is Doing About Employee Retention


Retain Quality Employees: See What This Contractor is Doing About Employee Retention

Karen L. Inman, President and COO at Antis Roofing & Waterproofing shares her company’s strategy to find and retain quality employees.

At RoofersCoffeeShop we hear from contractors every day who are challenged with finding skilled labor and retaining employees. The topic is so hot right now that we asked our RCS Influencers last month to share some of their employee retention practices. Their replies were diverse and full of good ideas.

The Bureau of Labor Statistics estimates that the demand for roofers is projected to grow 13 percent between 2014 to 2024, faster than the average for all occupations. Construction and roofing companies no longer fuss over finding work – instead they worry about finding people to do the work.

We recently came across this interview with Karen Inman, President and COO at Antis Roofing & Waterproofing that we felt had additional valuable information to share. While she mentions California specifically since that is where her company is located, the challenges apply throughout the U.S. and Canada. Read on to find out how Antis Roofing & Waterproofing plans to stay ahead of the curve.

Question: What, specifically, does Antis look for during its hiring process to attract employees that are looking for a career in roofing versus simply a job?

Karen Inman: I would say it’s about having aligned values and understanding how purpose and giving back fits with each candidate. We have a very prominent and consistent social media presence that starts the “hiring” process by sharing who we are as a company right from the beginning. Then in our conversations with candidates, we talk about how Antis fits with their aspirations while also discussing what charitable giving speaks to them. Knowing where someone spends time giving back gives us a greater understanding of who they are. It also allows us to reinforce the importance we place on being a company who cares and wants to make a difference and allows us to choose employees who have similar values.

Q: Roofing and other skilled labor jobs are learned through practice rather than simply education. Does Antis have any sort of apprenticeship or learning opportunities for employees who might have less experience?

KI: On the field side, Antis provides training to entry level technicians under an informal program of matching more experienced field leads with those who are new to roofing or just new to a specific type of installation (PVC versus tile, for example). The importance of a more formal training and certification program isn’t lost on Antis. We are actively involved with NRCA which is helping establish a certification program for roofing. This will help elevate the industry and provide a pipeline of technicians to help mitigate the growing labor shortage.

We also believe that working with the future generations of roofers to teach them about the industry and the options they have in their careers is another way we’re working to combat the labor shortage. During this past summer, we had a few interns help us with office operations. In fact, two of those internships were provided to local teens as part of their school’s graduation readiness for students who are underserved. This was truly inspiring to be able to offer young people an opportunity to contribute to the company while developing skills and understanding of what career options they may want to pursue – Human Resources, Marketing, Customer Service, or Accounting. In addition, I’d like to think that we set a standard for what these young people will expect in a company culture and hopefully when it comes time, they’ll consider Antis a promising option for their careers.

Q: Since there is a lot of mobility within the skilled-worker space due to supply and demand, it makes sense that companies who can retain quality workers fare better than those who can’t. Once these employees are hired, what are some specific retention strategies Antis has in place?

KI: New hires are welcomed with Antis branded gifts, given an employee orientation, and taken to a team lunch on the first day. They’re also announced in our weekly team huddle so that they feel a part of the Antis team from day one, as we want them to feel our excitement about them joining our team! Another specific strategy is a 90-day onboarding plan for new employees to establish expectations and create a foundation for open communication about their role and how it fits into the success of the organization. Tasks are divided into 30/60/90 day increments and focus on the core duties of their role but also on creating relationships with other team members and developing a basic understanding of all departments.

Q: In summary, how does Antis address the shortage of roofing professionals in California?

KI: It’s just like you all said – we aim to hire talent that is interested in growing their career with Antis and then work with them to ensure they have the skills and professional development to feel as invaluable to our team as they are. Our overall retention strategy for employees is to focus on employee engagement. The strategy approaches retention from the perspective of an employee’s job, their cause and purpose, their connection to each other and the company, and to sharing in the company’s success through a bonus program. Specifically, we ensure each employee gets a formal review as well as more frequent employee surveys where ongoing updates on the progress on initiatives are made and updated based on their input. We also like to hold weekly team huddle meetings where every Antis employee can voice their opinions and help improve processes. Antis adds a little bit of atypical fun into our retention strategy as well. At Antis, we hand out weekly giving cards where an individual who has gone above and beyond to help the team is recognized and then a donation is made to a cause of their choice. It’s a great way to see what is important to our team members and for them to share a little something about themselves that might not otherwise come up! Add that to our company picnics and holiday events, and we really believe Antis is doing what it can to make us a great place to work!

Published at Wed, 13 Sep 2017 15:14:29 +0000


SRS Distribution Expands Hurricane Relief Fund to Include Victims of Irma


SRS Distribution Expands Hurricane Relief Fund to Include Victims of Irma

SRS Distribution recently annouced that they’re expanding the scope of the Hurricane Harvey Relief Fund to include those who have been directly affected by Hurricane Irma in the past few days.   

As with Hurricane Harvey, the extent of the damage and destruction by Irma has yet to be seen, but it’s most certainly severe.  

To date — 323 individuals and organizations have contributed $174,077.00 to support the victims of Hurricane Harvey. With the SRS match, the company has currently raised $348,154.00 for their relief fund. 

In expanding the scope of this fund, the company is also extending the SRS Distribution matching component to include all contributions received through Wednesday, Sept. 20.  By adding this third week of matched fundraising, the company believes it can reach the new goal of $250,000.00, for a total of 
$500,000.00 in funds raised for the victims of these two storms. 

To make a contribution directly to this fund that will be matched dollar for dollar by SRS Distribution, click here

Published at Wed, 13 Sep 2017 16:35:00 +0000


NRCA Joins Construction Industry Alliance for Suicide Prevention, Encourages Roofing Industry to Observe National Suicide Prevention Week


NRCA Joins Construction Industry Alliance for Suicide Prevention, Encourages Roofing Industry to Observe National Suicide Prevention Week

suicide-logos5-finalAccording to a July 2016 report by the Centers for Disease Control and Prevention (CDC), the construction industry is one of the most at-risk industries for suicide, ranking No. 1 in the number of suicides and No. 2 in suicide rate – nearly four times the national average among the general population.

A July 2017 article published in Professional Roofing magazine states roofing contractors, similar to construction contractors in general, have a large portion of their workforce composed of males between the ages of 25 and 45, which are the most at-risk demographic for suicide death, according to the CDC.

Sept. 10-16 is National Suicide Prevention Week, which is meant to promote awareness of mental health and suicide typically a taboo topic. The Construction Industry Alliance for Suicide Prevention offers resources on its website, including published articles, FAQs, posters to display in the workplace, and information and tips regarding how to plan an education session or suicide prevention summit, among other resources.

As part of its commitment to safety in the roofing industry, NRCA has joined the Construction Industry Alliance for Suicide Prevention, a group of key industry organizations that are committed to promoting the safety and well-being of construction workers. Established by the Construction Financial Management Association in 2016, the Construction Industry Alliance for Suicide Prevention’s mission is “to provide and disseminate information and resources for suicide prevention and mental health promotion in construction with the goal of creating a zero-suicide industry.”

During National Suicide Prevention Week, NRCA encourages the roofing industry to visit the Construction Industry Alliance for Suicide Prevention, and to share its messages aimed at building a zero-suicide industry at www.cfma.org/news/content.cfm?ItemNumber=4570&navItemNumber=4639

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Published at Wed, 13 Sep 2017 15:22:12 +0000


Q&A: ABC Supply Co.’s Growing Legacy


Q&A: ABC Supply Co.’s Growing Legacy

Editor’s Note: ABC Supply Co. recently celebrated its 35th year in business serving roofing contractors across the country. Committed to co-founders Ken and Diane Hendricks’ mission to provide the resources roofing contractors needed to help their businesses become successful while treating them with the respect they deserve, what started more than three decades ago with just a handful of stores in the Midwest has grown to more than 700 locations across the United States.

Roofing Contractor helps them mark the occasion with the following collection of thoughts and perspectives from some of ABC Supply Co.’s longest-serving associates. The information and images were collected and provided by ABC Supply Co.

Published at Wed, 13 Sep 2017 12:00:00 +0000